Support

Questions about NullGlitch Tax Invoices

Live on the Shopify App Store for Australia and New Zealand. Ask about setup, a document that does not look right, or your plan. We reply by email.

What this is for

Support For Shopify Stores

Questions about NullGlitch Tax Invoices: setting up your ABN or GST number, a document that does not look right, a credit or adjustment note, or your plan. The app is live on the Shopify App Store.

Good To Include

Your Store And The Order

Your store address (yourstore.myshopify.com) and, if the question is about a document, the order number. That is usually enough to start.

What happens next

Three Simple Steps

1. You send your question.

2. An email arrives straight away confirming we have it.

3. We reply by email, usually within one working day.

Questions about NullGlitch Tax Invoices

NullGlitch Tax Invoices (Australia & New Zealand), live on the Shopify App Store. Tell us what you need help with and we will reply by email.

Service emails about your enquiry still apply regardless of this choice.

What happens next

We read your question and the order or store you mention.

An email arrives straight away confirming we have it.

We reply by email with the answer or the next step.

Email

info@nullglitch.co.nz

Best if you would rather not use a form

Based in

Hobsonville, Auckland

Serving NZ service businesses

What you get

An email straight away confirming we have your question

Replies to your email are read by the engineer who builds it

Prefer email?

If it is easier, email us directly with your store address and your question.

Best for GST-registered Shopify stores in Australia and New Zealand with a question about an invoice, a credit note or an adjustment note.

No call needed • replies by email

FAQ

Common Questions

Quick answers before you send anything through.

From the Shopify App Store: NullGlitch Tax Invoices on the Shopify App Store. It is US$8 a month with a 7-day free trial.

Privacy Notice: We only use the information you provide to review fit, respond to your enquiry, and manage the next step if there is one.

The price is in US dollars, as Shopify app prices usually are.