Hacked Website Help

Hacked Website Emergency Help

Tell us what is happening and since when. The owner's written permission and access are needed before any work begins.

Incident response

Containment & Cleanup

Malware and backdoor removal, clean core and plugin reinstall, credential rotation and hardening, with a free re-clean within 30 days if the site is reinfected through the same hole.

What we need

Permission & Access

The site owner's written permission and access to your hosting control panel or SFTP before any work begins.

Pricing & timing

Fixed Price, Same-Day Option

NZ$495 standard, or NZ$795 for a prioritised same-day response during business hours. No GST is added.

Hacked Website Help

Tell us what is happening and since when. The owner's written permission and access are needed before any work begins.

Please describe what is happening and since when. The owner's written permission and access are needed before any work begins.

Service emails about your enquiry still apply regardless of this choice.

What happens next

We review what symptoms you are seeing and when they started.

We verify domain ownership and confirm written permission.

We obtain server access and begin containment and malware eradication.

Email

info@nullglitch.co.nz

Best for project details and screenshots

Based in

Hobsonville, Auckland

Serving NZ service businesses

Typical response

Same business day where possible

We will tell you quickly if the fit is wrong

Prefer email?

If it is easier, email us directly and we will work out fit faster.

Best for owner-operators who already know the current site is slowing down trust, enquiries, or follow-up.

No hard sell • grounded advice • clear next step

FAQ

Common Questions

Quick answers before you send anything through.

No - there is no phone line and no pitch. Tell us what you need in the form (one of our products, a connector, a care plan, or a web project) and we reply by email with the honest next step.

Privacy Notice: We only use the information you provide to review fit, respond to your enquiry, and manage the next step if there is one.

All prices are in NZ$. GST not applicable - under threshold.